General Terms and Conditions

Pricing

The prices listed on this website are non-binding and are intended specifically for industry, retailers, trade and commerce. All prices are net in euro and are subject to VAT. We reserve the right to deliver items in commercial quantities only. Unless otherwise stated, the prices for the products displayed are as described, but not for content, accessories or decoration.

Place of jurisdiction is Munich

Warranty

You will receive a 12-month warranty on our products from the date of purchase for defects in material and workmanship, which we will either remedy by repair, credit or replacement. Damage or malfunction resulting due to improper use or natural wear is not covered by the warranty.

Delivery against invoice

Delivery is usually on account. Invoices are due within 14 days of the invoice date without deduction. Should a product unexpectedly be unavailable, we will inform you immediately. We retain ownership of all goods until full payment is received. In the event of default on payment, we charge a reminder fee of €4.00for the 2nd and 3rd reminder each, up to a maximum of €8.00 per invoice.

30-day return policy

If a product does not meet your expectations, you can return it within 30 days on the condition that you return the purchased item to us unused and in intact condition in the original packaging. Please note that customised products with specially requested advertising print and opened software are excluded from the right of return. Your legal warranty rights will of course remain the same with such purchases.

Validity

We deliver according to the terms of this contract. Any terms of the customer that deviate from these terms and conditions are not valid, even if we do not expressly object to them.

 

Conclusion of the contract

When you place an order with us, you are entering into a binding agreement. Once you have placed your order, we will send you an email confirming the receipt of your order, listing the details of the order. The order confirmation you receive does not constitute acceptance of your order, but merely informs you that your order has arrived. A purchase agreement is only concluded by sending the items you have ordered or an order acceptance confirmation. Delivery dates are not binding, unless otherwise agreed in writing.

Information according to German Battery Act

You as a customer are required by law to return used batteries, including rechargeable batteries. The crossed-out wheelie bin symbol shown on the battery and on the packaging indicates that these products must not be disposed of with household waste. Products with batteries containing harmful substances are indicated with an additional chemical symbol of the pollutant: Hg for mercury, Cd for cadmium and Pb for lead. We will gladly take back used batteries, including rechargeable batteries, distributed by us via post to ensure safe and proper disposal.

Data protection

The protection of your personal data is important for us. You can find out more about how we protect your data in our Privacy Policy.

Modifications

We reserve the right to modify the design or technical features of our products.